30 Day Complete Gurantee

Pearl Amor wants to ensure your absolute satisfaction with your pearl jewelry selection. Wear it. Enjoy it. Show it off! If for any reason within 30 days after receipt of your purchase you are not completely satisfied, return it in its original condition for a full refund or exchange – no questions asked. This guarantee applies to all products except custom orders including those that were specifically modified for the customer.

Return Process – 3 simple steps

Obtain a Return Authorization Number:
Prior to returning any products call 877-839-3168 to request your RMA number. Any items received without a valid RMA number will not be returned.

Packaging:
Include all original packaging and materials. Write the RMA number clearly on the outside of the box you are shipping the item to be returned in. All returns must be sent to: Pearl Amor, 10 DeSabla Rd. #814, San Mateo, CA 94402.

Insure the package:
We highly recommend that you ship your package insured. We will not be held responsible for items that are lost, stolen or damaged during and after shipping. You may use any carrier of your choice to send back your item.

Once we receive your return it will be carefully processed by our returns department. For any refunds, your money will be refunded or your credit card account will be credited. The credit will be made within ten business days of receipt and verification of the merchandise. Refunds on purchases made with a credit card will only be credited to the same card. Delivery charges are not refunded. Please allow one monthly billing cycle in order for your credit to appear. Customers returning a partial order will be refunded for the returned items only.